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Description:Get paid technical support for OpenText Business Network...
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My Account Contact Search OpenText Solutions opentext.ai opentext.ai Overview IT Operations Aviator DevOps Aviator Experience Aviator Content Aviator Business Network Aviator Cybersecurity Aviator Enterprise Applications Enterprise Applications Overview SAP Microsoft Salesforce Industry Industry Overview Automotive Banking Insurance Healthcare Life Sciences Oil & Gas Legal Industrial Manufacturing Public Sector Utilities View all industries Line of Business Line of Business Overview Customer Service Finance & Procurement Human Resource Management Information Technology Legal & Compliance Marketing & Communications Operations Sales Security Supply Chain Smarter with OpenText Smarter with OpenText Overview Master modern work Supply chain digitization Customer success beyond acquisition Build a resilient and safer world Unleash developer creativity Unlock data insight with AI and analytics Smarter tech for modern general counsel Level up application delivery Building sustainable IT Climate Innovators Products Information management at scale Information management at scale Overview AI Cloud AI Cloud Overview Business Network Cloud Business Network Cloud Overview Hybrid Integration Platform Supply Chain Optimization B2B/EDI Integration Secure & Connected Ecosystems Content Cloud Content Cloud Overview Content Services Platforms Enterprise Applications Information Capture and Extraction eDiscovery and Investigations Legal Content and Knowledge Management Information Archiving Viewing and Transformation Cybersecurity Cloud Cybersecurity Cloud Overview Developer Cloud Developer Cloud Overview APIs Plans DevOps Cloud DevOps Cloud Overview Experience Cloud Experience Cloud Overview Experiences Communications Personalization and Orchestration Rich Media Assets Data and Insights IT Operations Cloud IT Operations Cloud Overview Portfolio Portfolio Overview A-Z product listing Support & Services Your journey to success Your journey to success Overview Customer Support Customer Support Overview Premium Support Flexible Credits Knowledge Base Get Support Pay my bill Customer Success Services Customer Success Services Overview Strategy & Advisory Services Strategy & Advisory Services Overview Consulting Services Consulting Services Overview Implementation & Deployment Services Migration & Upgrade Services Packaged Services Learning Services Learning Services Overview Learning Paths User Adoption Subscriptions Certifications Managed Services Managed Services Overview Private Cloud Off Cloud Assisted Business Network Integration Partners Find an OpenText Partner Find an OpenText Partner Overview All Partners (Partner Directory) Strategic Partners Solution Extension Partners Find a Partner Solution Find a Partner Solution Overview Application Marketplace OEM Marketplace Solution Extension Catalog Grow as a Partner Grow as a Partner Overview Login to Partner Portal/Partner View Login to Partner Portal for Micro Focus Register an Opportunity Become a Partner Sign up today to join the OpenText Partner Program and take advantage of great opportunities. Learn more Resources Asset Library Asset Library CEO Thought Leadership Webinars Demos Hands-on labs Blogs Blogs OpenText Blogs CEO Blog Technologies Line of Business Industries Events Events Event & Webinars Listing OpenText World Communities Communities All Forums My Support Forums Developer Forums Customer Stories Customer Stories Overview OpenText Navigator OpenText Navigator Overview Navigator Champions Navigator Academy Search OpenText Contact My Account Login Cloud logins Get support Developer View my training history Pay my bill Contact Support Business Network Support - Products and Services Select a service below to find a Business Network Support contact: OpenText ™ Active Applications Toll free : 1-800-334-2255, select options 2, 4, 1 Hours : 24x7x365 Email : websupport@opentext.com OpenText ™ Active Catalogue Toll free : 1-800-334-2255, select options 2, 5, 2 Hours : 8:00 am–8:00 pm ET, Monday–Friday Email : cataloguesupport@opentext.com OpenText ™ Active Intelligence Toll free: 1-800-334-2255, select options 2, 4, 3 Hours: 8:00 am–8:00 pm ET, Monday–Friday Email: gxs-dqcsupport@opentext.com OpenText ™ ANX Toll free: 1-877-488-8269 Hours: 24x7x365 Email: anx-support@opentext.com OpenText ™ AS2 Toll free: 1-800-334-2255, select options 2, 2, 2 Hours: 24x7x365 Email: as2support@opentext.com OpenText ™ B2B Managed Services Toll free: 1-800-598-0351 (General Inquiries) Hours: 24x7x365 Please refer to your Communications Guide for direct numbers for your environment. OpenText ™ BizConnect ™ Toll free: 1-800-334-2255, select options 2, 1, 2, 2 Hours: 8:00 am–7:00 pm ET, Monday–Friday Email: tshelp@opentext.com *For new tickets, customers must call or log a ticket via customer portal OpenText ™ BizLink ™ Toll free: 1-800-334-2255, select options 2, 1, 4 Hours: 8:00 am–7:00 pm ET, Monday–Friday Email: tshelp@opentext.com *For new tickets, customers must call or log a ticket via customer portal OpenText ™ BizManager400 ™ Toll free: 1-800-334-2255, select options 2, 1, 3 Hours: 8:00 am–7:00 pm ET, Monday–Friday Email: tshelp@opentext.com *For new tickets, customers must call or log a ticket via customer portal OpenText ™ Covisint Please visit the Covisint support portal OpenText ™ Desktop ASN and OpenText ™ Desktop EDI Toll free: 1-800-334-2255, select options 2, 1, 1 Hours: 8:00 am–7:00 pm ET, Monday–Friday Email: tshelp@opentext.com OpenText ™ Document Capture and Management and Desktop Messaging, CSP Toll free: 1-800-209-6245, select options 1, 1 Local: 1-678-823-4600, option 1, 1 Hours: 24x7x365 Email: desktopmessaging@opentext.com OpenText ™ EasyLink GMS Toll free: 1-800-209-6245, select options 1, 2, 1 Hours: 24-hour support, Monday–Friday Email: irf@opentext.com OpenText ™ Fax2Mail ™ Toll free: 1-866-323-9707 Local: 1-678-823-4529 Hours: 24x7x365 Email: f2msupport@opentext.com Download Center OpenText ™ Freeway Cloud North America Local: 1-800-334-2255 option 2, 4, 6 Hours: 8:30 am–8:00 pm EST Email: desktop@opentext.com View the OpenText™ Freeway Cloud Customer Support Handbook - North America EMEA Local: +44 (0) 8452 30 30 35 Hours: 8:30 am–5:30 pm GMT Email: freeway.support@opentext.com View the OpenText™ Freeway Cloud Customer Support Handbook - EMEA APAC Local: 1-800-226-877 option 1 Hours: 8:00 am to 8:00 pm AEST Email: AU-Helpdesk@opentext.com View the OpenText™ Freeway Cloud Customer Support Handbook – APAC OpenText ™ Global Vendor Portal (GVP) Toll free: 1-800-334-2255, select options 2, 4, 4 Hours: 8:00 am–8:00 pm ET, Monday–Friday Email: cshelp@opentext.com OpenText ™ ICC Toll free: 1-800-209-6245, select options 1, 2, 2 Local: 1-678-823-4600 Hours: 24-hour support, Monday–Friday Email: vanhelp@opentext.com OpenText ™ Information Exchange (IE)/OpenText ™ Information Exchange Front End Toll free: 1-800-334-2255, select options 2, 2, 4 Hours: 24x7x365 Email: ecommreq@opentext.com OpenText ™ Inovisworks Toll free: 1-800-334-2255, select options 2, 2, 3 Hours: 8:00 am–8:00 pm ET, Monday–Friday Email: eservices@opentext.com OpenText ™ Liaison Please visit the Liaison support page OpenText ™ Notification Service for email, SMS and Voice Toll free: 1-866-323-9707 Local: 1-678-823-4529 Hours: 24x7x365 Email: myportalsupport@opentext.com OpenText ™ Production Messaging Toll free: 1-866-323-9707 Local: 1-678-823-4529 Hours: 24x7x365 Email: myportalsupport@opentext.com OpenText ™ RightFax ™ Connect Toll free: 1-800-540-7292 Protect Hours: 8:00 am–8:00 pm ET Protect Anytime Hours: 24x7 for Severity 1 issues Email: support@opentext.com OpenText ™ Secure Messaging Toll free: 1-800-209-6245, select options 1, 1 Local: 1-678-823-4600, select options 1, 1 Hours: 24x7x365 Email: desktopmessaging@opentext.com OpenText ™ Trading Grid ™ Customer Portal Toll free: 1-800-334-2255, select options 2, 4, 2 Hours: 8:00 am–7:00 pm ET, Monday–Friday OpenText ™ Trading Grid ™ IE Experience Toll free: 1-800-334-2255, select options...
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